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Reviews of recent stays |
Comment on the hotel |
The reservation
service |
W van Beveren
2007-10-19 until 2007-10-20 |
Karinthip Village, Changmoikao Road
second time here and again very nice to stay, near night market and warorot market
I love it |
perfect |
Mr and Mrs Raistrick
2007-06-14 until 2007-06-19 |
Karinthip Village, Changmoikao Road
This is infact the second time we have stayed at this hotel , the first time was on honeymoon and we had a satisfactory experience but unfortunately this time will be the last due to the terrible levels of customer service received on this trip and outrageous over charging.
On our second night in the hotel I turned on a tap in a normal manner and the appliance broke off into my hand spraying water everywhere, we informed staff and they very curtly informed us that we would have to move rooms and pay for a new tap!
We tried everyway to argue that the hotel must take responsibilty for appliances but they insisted that becuase the tap worked before we used it and was quite new, we must have broken it, in the end we had to pay over ฃ40.00 or face criminal charges!! It was even more frustrating as every quote they gave us for the tap increased by the day?!
We asked to hotel policy and there was nothing relating to this kind of situation, staff admitting that this was the first time this had happened and they were not sure how to deal with it!!
We asked to speak to a manager and told there was not one available at any time.
We had paid in full not expecting there to be any problems , so we tried to check out early and told we would also be charged a full nights accomodation as a fee!
After this we requested late check out and were quoted a price of ฃ15, however upon check out were charged ฃ30 !! they explained this was a mistake and again there was no reasoning with any of the staff and we were obliged to pay as we had a plane to catch!
This whole experience was frustrating and stressfull and ruined our time in the city.
We could not recommend this hotel and in our opinion feel that if you want a relaxing time and peace of mind you should stay elsewhere, either that or dont touch the taps!!! |
Booking service was good initially however they were unable to provide satisfactory support during our dispute with the hotel |
Manfred Weiss
2007-03-07 until 2007-03-10 |
Karinthip Village, Changmoikao Road
A nice looking place with beautifull rooms.
We had bad luck with roomservice. Returning late in the evening from a long day we found the rooms not done, o. k. may happen. Someone was send to fix it but not well done. No compensation for that and that is poor management because the hotel is not a cheap place to stay. I will choose a new place next time. |
Perfect. Thank you very much. |
Tristan Splett
2007-03-02 until 2007-03-05 |
Karinthip Village, Changmoikao Road
It s a pleasant place, an oasis close to the Old Town from ChiangMai (only 5 minutes to walk). Very quit. Rooms are clean, the pool need to be renovated. No breakfast-buffet at this time (maybe it depends on the quantity of guests).
|
no problem at all |
Edward Shaw
2007-02-15 until 2007-02-19 |
Karinthip Village, Changmoikao Road
An excellent hotel-a quiet enclave from the bustle of the town though only a short walk from the old gate and the old town and an easy ramble down to the night market. |
Easy to use and easy to book |
Thomas Freil
2007-02-11 until 2007-02-15 |
Karinthip Village, Changmoikao Road
We enjoyed our stay a Karinthip in Chang Mai (4 days). The hotel is almost like a resort, with a very nice pool garden surrounded by the nice appartments, even though the hotel is located in the center of the town. You have only 5 to 7 minutes walk to night market. Rooms are clean but small. Buffet breakfast is ok, and staff are friendly, but the service is not world class. We ordered a taxi transfer to the airport (10 minutes) and we were told that the price |
